HOW DO I REGISTER FOR PATIENT ACCESS
You must be a fully registered patient, and need a letter from us containing personalised access codes. To get this letter you need to come to Reception and ask for registration for Patient Access. You will need to show some photo ID e.g. passport/driving licence. The Receptionist will ask you to complete the relevant form(s). You will be texted/emailed or asked to collect your registration letter containing your access codes, this process can take up to 28 working days. Once you receive your access codes you can connect to the web site at any time and register.
WHAT ID CAN I USE
Acceptable Forms of ID
- Photo ID
- Passport
- Driving Licence
- EU National Card
- Student ID
- OAP Travel Pass
In special circumstances and for children we will accept a birth certificate.
WHAT ABOUT MY PARTNER/CHILDREN?
We ask all patients 11 years and older to complete their own online patient access form. They will then be provided with their own login details.
We understand it is not always easy to get to the surgery, so we will accept collection of forms by family members but we do ask that each patient signs their own form(s), and presents themselves for our reception staff to witness.
PROXY ACCESS
On some occasions you may need to organise access for another person (usually a family member or someone else you care for) who is unable to manage their care online themselves. This is called proxy access. Sometimes they will be able to grant you access to their records by completing the Proxy Access form at the bottom of this page or other times we may need to consider a ‘Best Interests’ approach. Please speak to the practice if you need help with any of this.
HOW DO I GET ONTO PATIENT ACCESS
You can visit this page by clicking on the link on the home page. The first time you use the site you will be asked to create your account. Here you will need to enter your access codes contained in your Registration letter given to you by the practice.
CAN I PRINT THE FORMS AT HOME?
Yes, all the necessary forms and step by step guidance is available on our website. You are welcome to complete your forms at home and present them, along with your ID to our receptionist.
ONLINE APPLICATION FORMS & GUIDANCE
Please use the links below to download the practice guidance and application forms. The application form needs to be completed and handed to reception with your photographic ID and confirmation of your current address.