This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

WE ARE OPEN Good Friday 10th April & Bank Holiday Monday 13th April


HALF DAY CLOSURE 


Tuesday 28th April 2020


If you need URGENT medical attention call



The GP Out of Hours Service NHS 111


CORONAVIRUS


If you have travelled from China or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if: You have been in China in the last 14 days and develop cough, fever or shortness of breath; or You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well



If you need a sick note regarding self-isolation due to Covid-19, please be advised that the government has set up a new service for ‘self-isolation’ notes that can be accessed online. Please use the following link <https://111.nhs.uk/isolation-note>.



You do NOT need a note from your GP. Please help the surgery by only contacting us for more urgent needs such as if you require an appointment. Thank you.


 

Confidentiality

The practice complies with Data Protectionconfidential_file and Access to Medical Records legislation as well as the Caldicott guidelines which are specific NHS guidance on confidentiality.

Information contained in your health records is kept confidential at all times and only disclosed to others for purposes related to your health care (except when you have given permission e.g. insurance/mortgage companies). Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

However, NHS auditors have a duty to carry out routine checks from time to time to determine if claims for payment by the practice have been made correctly.

In the course of these checks, it may be necessary to verify details from patient records. Such checks are undertaken in accordance with strict guidelines agreed with the national Health Service and the Local Medical Committee. If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff. Please do not ask the receptionists

  • For information regarding other patient's appointments
  • For test results of a patient other than yourself.

This type of information is confidential and therefore cannot be divulged to anyone else and we do not wish to cause offence by being unable to answer your questions.

If you have any queries, please ask to speak to Mr. Rob Paton (Practice Manager) who will be pleased to help you.

Maintaining patient confidentiality is very important to everyone at Wetmore Road Surgery.  Wetmore Road Data Protection Policy

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Freedom of Information Act - Further Information

Freedom of Information Leaflets are available free of charge at Reception or from the Practice Manager.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website